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Everything Your AI Virtual Receptionist Can Do

From 24/7 call answering to appointment scheduling, call routing, and analytics -- explore every feature built into NetworkSIP.

Call Answering & Handling

24/7 Live Call Answering

Never miss a call again. NetworkSIP answers every call in under 2 seconds -- nights, weekends, holidays, and everything in between. No hold music, no voicemail dead ends, no missed opportunities.

  • Average answer time under 2 seconds
  • Custom greetings with your business name
  • Different greetings for business hours vs. after hours
  • Handles multiple simultaneous calls
AI call answering feature

Intelligent Call Routing

Route calls to the right person or department based on caller intent. Warm transfers include full context so the recipient knows exactly what the caller needs before picking up.

  • Smart routing based on caller needs
  • Warm transfers with caller context
  • Fallback rules when no one is available
  • VIP caller priority routing
  • Spam and robocall filtering
Intelligent call routing feature

Appointment Scheduling

Real-Time Calendar Booking

Your AI receptionist connects to your calendar, checks live availability, and books appointments while you focus on the work that matters. No double bookings, no back-and-forth phone tag.

  • Google Calendar, Outlook, Calendly, Acuity integration
  • Real-time availability checking
  • Automatic double-booking prevention
  • SMS and email confirmations sent instantly
  • Automated reminders reduce no-shows
  • Rescheduling and cancellation handling
Appointment scheduling feature

Communication & Follow-Up

SMS Follow-Up Messages

AI sends text messages to callers after the call with links, directions, forms, or appointment details. Customizable templates per call type.

Call Transcripts & Summaries

Full transcript of every call in your dashboard. AI-generated summaries highlight key action items. Searchable call history.

Email & Slack Notifications

Real-time alerts for every call via email, Slack, or both. Choose notification channels per team member. Daily and weekly reports.

Multi-Language Support

AI handles calls in English, Spanish, and more. Automatic language detection serves diverse customer bases seamlessly.

Intelligence & Customization

Business Knowledge Base

Upload your FAQs, service descriptions, and pricing info. AI answers common questions accurately every time. Update in real time -- no retraining needed.

Custom Call Flows

Build your own call logic with our visual editor. Different flows for different phone numbers, departments, or time of day.

Analytics & Reporting

Real-time dashboard with call volume trends, resolution rates, common questions, appointment conversion rates, and customer sentiment.

CRM Integration

Sync with HubSpot, Salesforce, Zoho, and more. Every call logs automatically. New leads captured without lifting a finger.

Security & Compliance

End-to-End Encryption

Every call is encrypted in transit and at rest. Your data is protected with enterprise-grade security at every step.

SOC 2 Compliant

Our infrastructure meets SOC 2 Type II compliance standards. Regular third-party security audits ensure ongoing protection.

HIPAA Ready

Business plan includes BAA, access controls, audit logging, and all HIPAA requirements for healthcare providers.

See Every Feature in Action

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