How Our AI Phone Answering System Works

Setup in 3 Simple Steps

1

Forward Your Calls

Connect your existing business number via call forwarding or SIP trunk. No hardware to buy, no software to install. Works with any phone system -- landline, VoIP, or mobile. Your customers keep calling the same number they always have.

2

Customize Your AI Receptionist

Choose your AI voice and personality. Upload your business information -- hours, services, FAQs, staff directory. Set call routing rules and escalation paths. Record or type custom greetings. Everything is adjustable from your online portal.

3

Go Live in Minutes

Your AI receptionist begins answering calls immediately. Watch activity in your real-time dashboard. Review call transcripts and summaries. Adjust settings anytime as you learn what works best for your business.

What Happens When a Customer Calls

A complete walkthrough of the call experience, from ring to resolution.

1. Caller Dials Your Number

Your customer calls your existing business phone number -- the same number they have always used.

2. Instant Forwarding

The call is forwarded to NetworkSIP in under 1 second. The caller experiences no delay.

3. AI Greets the Caller

Your AI receptionist answers with a custom greeting using your business name. Natural, professional, and warm.

4. Natural Conversation

The AI understands the caller's intent -- whether they want to book an appointment, ask a question, or speak to someone specific.

5. Action Taken

Appointment booked on your calendar, question answered accurately, or call transferred to the right person with full context.

6. SMS Confirmation

The caller receives a text confirmation with appointment details, directions, or other relevant information.

7. You Get the Summary

Full call transcript and AI-generated summary delivered to your email, Slack, or dashboard in real time.

The Technology Behind Your AI Receptionist

Natural Language Understanding

Our AI understands caller intent, not just keywords. It handles accents, background noise, and complex multi-part requests with the same accuracy as a skilled human receptionist.

Voice That Sounds Human

Neural voice synthesis produces speech with natural prosody, pauses, and conversational rhythm. Multiple voice options let you match your brand personality.

Real-Time Decision Making

The AI makes instant decisions about call routing, scheduling, and responses. Custom business logic ensures every call is handled according to your specific workflows.

Enterprise-Grade Reliability

99.9% uptime SLA backed by redundant infrastructure across multiple US data centers. Calls are answered in under 2 seconds on average.

Integrations That Fit Your Workflow

NetworkSIP connects with the tools you already use.

Calendar

Google Calendar, Outlook, Calendly, Acuity, and more. Real-time scheduling sync.

CRM

HubSpot, Salesforce, Zoho. Every call logged automatically with full context.

Communication

Slack notifications, email summaries, SMS alerts. Stay informed your way.